| To personalize your free online account, we need you to fill in a
few basic details. All the fields are essential, correctly filling in all
details will just help us customize your account to a greater extent.
| Login Name: Login name should start with letters (a-z)
and (A-Z). Only letters (a-z) and (A-Z), numbers (0-9) and underscores (_)
are allowed. No special characters are allowed. It must be less than 20
characters and minimum of 6 characters. Since Login Names cannot be repeated,
you may have to choose another one if someone has already chosen your preferred
| Password: Your password will be used to verify that
only you are accessing your account, giving you complete privacy as long
as you keep the password secret. Your password needs to be less than 20
characters and a minimum of 6 characters. The password field accepts letters
(a-z) and (A-Z), numbers (0-9) and underscores (_) only. No special characters
are allowed. Passwords are case sensitive.
| Re-Type Password: We require you to re-enter your password
to ensure that you entered it correctly and have not mistakenly typed in
a wrong character. If the two passwords do not match, it means that you've
made a mistake typing in your password.
| Account Number: Account number is the one that appears
on your bill. It is a 10-digit number. If the number is less than 10 digits,
then we will automatically put zeros before the number to make it 10 digits.
| E-mail Address: Knowing your e-mail address
will help us to send you your login information as well as your password
when you forget it, thus adding more security to your account. Your e-mail
should be in a format similar to this. email@example.com
| Security Questions: Most people have multiple Login Name
and password combinations for different services on different Websites. If you
forget your password or Login Name, the security questions that you choose will
be displayed. If your answers match the security question answers you gave us
during registration, your password will be sent to your e-mail address on
| Security Answers: These are the answers to the questions
you have selected to help us identify you. Select security questions/answers
that only you know means greater security and privacy of your account. Security
question answers need to be a minimum of 3 characters; no special characters
| Add Accounts To Your Profile: Many customers have multiple
accounts. Additional accounts can be added to the profile you have created from
the Profile page. By adding accounts, you will be able to access your multiple
accounts with one Login Name, and password. Each account will need to be added
separately. You will need the account number for each account being added. There
is a limit of 30 accounts that can be registered to each Login Name.
| Forget Login Name or password: For your protection, should
you forget your Login Name or password, click the link Forgot Login Name or
Password? or you may call 1-800-383-1183 between
7:00 a.m. and 6:00 p.m. Monday through Friday, except on holidays. Enter 1, 1, 4, 2.
Wait and your call will be transferred. You will need to correctly answer the
security questions you selected when you registered. Your Login Name or password
will be e-mailed to the address currently on record.